Is it possible to modify solutions and programs?

We do not provide separate technical support for solutions and programs installed by customers.

However, we can offer 24-hour troubleshooting for server-related issues such as server failures, errors, and network outages.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

I want to block IP addresses from a specific country due to a DDoS attack. What should I do?

JIGU IDC has implemented a Cisco Protection system capable of defending against DDoS attacks of...
The server suddenly went down. How can I get emergency technical support?

To receive specialized technical support from JIGU IDC, please contact our customer center or...
What are the customer service hours?

JIGU IDC customer service operates a 24/7 hotline, 365 days a year, where you can receive...
How should I handle emergency failures?

JIGU IDC operates a 24/7 customer service center, 365 days a year. Additionally, we conduct...
Do you offer data backup services?

Backup services are divided into two types: remote backup and local disk backup. Local disk...
« Back